Four Communication Blind Spots that Derail Leaders
by Judith E. Glaser
Starting a business from scratch is different from stepping in and adding value to an existing company. Entrepreneurs love the challenges, risks, and thrills of doing what others have not done—envisioning new horizons, exploring the unknown, moving to the next peak and eventually reaching the top.
So, why do so many ambitious and talented executives and entrepreneurs plateau, burn out, and at times regress once they “reach the top” of whatever ladder, mountain or organizational structure they’ve been climbing?
My answer, based on both research and reflection, is that while they tend to be great talkers (because they continually pitch their visions, strategies, products and services to investors, banks, employees, customers, clients, and partners), they may plateau when it comes to connecting deeply with others.
Reaching the summit today requires us to develop a new perspective and paradigm of leadership and to climb two peaks: 1) creating and selling the vision, and 2) connecting with other people as we build the business around our innovative ideas. Connecting with others enables us to build concentric circles of engagement with employees and customers to expand the brand in magnificent and exciting ways. Entrepreneurs who put relationships before tasks and build bridges for connection become multipliers of the DNA for entrepreneurship—a powerful path for getting to the next level of greatness.