Monthly Archives: August 2011

Good Customer Service and Respect

by Karlin Sloan Making yourself look good doesn’t mean kissing up. Dr. Wayne Dyer is widely credited with the wise saying, “You teach others how to treat you.” Well, I’m a big believer in that statement. You teach others to … Continue reading

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Can You Really Succeed?

Online Leadership Videos by Timothy R. Clark Henry David Thoreau observed, “It is as hard to see oneself as to look backwards without turning around.” I’m inclined to agree.  On a scale from 1-to-10, how would you rate yourself on … Continue reading

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How to Stop Procrastination from Derailing Positive Change

by Sharon Melnick “Life rewards action. Nothing great has ever been accomplished without it. Nothing ever will be”. Margie Warrell You tell yourself that you “really need to” do something to turn your situation around, and are baffled why you … Continue reading

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The Business Case for Career Development Training

What’s the top challenge managers face? How do they become peak performers ready to step into a leadership role? Think the answer is a) Exceeding a production deadline?  B) Boosting productivity? C) Hiring and engaging peak performers?  While all of … Continue reading

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Millennials Value Training over Money

It might seem dreary out there in the job market, but a recent study of CEOs show two-thirds believe they’re facing a skilled talent shortage. Nearly 1200 CEOs were interviewed around the world by PricewaterhouseCoopers in its 2011 Global CEO Survey. … Continue reading

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Effective Change Management When the Change is Unpredictable

Change often happens with little or no warning. We can’t always have the right skills or a bullet proof plan for when it occurs. We might be young and inexperienced as a project manager or our sales team could be faced with … Continue reading

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What does debt-ceiling brinkmanship have to do with team building?

Sometimes we learn more from bad behavior; it teaches us what not to do. That has been the case with the fight over the debt ceiling. There are oodles of leadership and team lessons as a result of watching the “team of government” … Continue reading

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