Monthly Archives: January 2015

Courageous or Heroic?

While many claim that courage and heroic are synonymous, commingling them as such does a disservice to the concept of courage. Firefighter Captain Mary agrees, “People notice heroes dealing with disaster and emergency responses. When a civilian dials 911 for … Continue reading

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Are your people afraid? How to minimize fear and maximize trust

by Judith E. Glaser Are your people afraid? I’m not asking if you are a bully or a bad boss, or about the fear about being punished for a well-thought-out plan or product launch that fails. I’m talking about something … Continue reading

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