Author Archives: successtv

Three Ways Leaders Can Become Game Changers

By: Judith E. Glaser, Marcia Ruben, Ph.D., Sandra Foster, Ph.D., & Debra Pearce-McCall, Ph.D From Power-Over to Power-With What can a leader do to transform this dictating or “power-over” stance to a “power-with” environment, one in which team members feel … Continue reading

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How Bad Bosses Create Distrust

By: Judith E. Glaser, Marcia Ruben, Ph.D., Sandra Foster, Ph.D., & Debra Pearce-McCall, Ph.D. Executive Summary This distinctive blog post highlights the actions a boss can choose to directly impact their own neurochemistry, behaviors and expressions that promote a climate … Continue reading

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Three Chemistry Lessons that Signal You’re a Friend or Foe

by Judith E. Glaser Remember these three chemistry lessons when you’re communicating: 1. Be mindful of your conversations and the emotional content you bring—either pain – which closes the brain, or pleasure which opens the brain. Are you sending friend … Continue reading

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A Visual on What Works with Management Feedback

by Judith E. Glaser This ‘chemistry of conversations’ is why we need to be more mindful of our interactions. Behaviors that increase cortisol levels reduce our conversational intelligence or C-IQ—our ability to connect and think innovatively, empathetically, creatively and strategically with others. Remember: … Continue reading

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The Chemistry Factor in Relationships

By Judith E. Glaser We are all familiar with the ‘chemistry’ factor in relationships and the chemical attraction metaphor.  However, we are now learning that our insights about the chemical nature of relationships and conversations are more than a metaphor—they are a … Continue reading

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Feedback versus the Dreaded Annual Review

by Judith E. Glaser One hundred years ago, Thomas Watson founded IBM on business beliefs. In 2001, IBM revisited those beliefs with an astounding global process called a Values Jam*,  which engaged hundreds of thousands of people in an online … Continue reading

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When to Begin Anew

“If things are not failing, you are not innovating enough.” –Elon Musk, CEO of SpaceX and Tesla Motors “Bad shit is coming. It always is in a startup. The odds of getting from launch to liquidity without some kind of disaster … Continue reading

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How to Get Your Employees Addicted to Performing Well

The Neurochemistry of Motivation By Judith E. Glaser Employee Question: I work better in environments when my superiors are supportive and give praise for a job well done, and are also understanding when things go wrong. I wonder, is there … Continue reading

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Five Steps to Create Cultures of Trust

by Judith E. Glaser We are designed for connection with others, and when trust is broken we recoil and close down. Conversational Intelligence is teaching us that because we are designed to be social, our brains are sensitive to the signals of … Continue reading

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Is Distrust And Fear Rampant in Corporate America?

by Judith E. Glaser Daily we see headlines that suggest we are becoming mired in distrust, at high cost to our organizations. As our trust bank accounts are depleted, we run out of currency to invest in the future. And trust is … Continue reading

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