Author Archives: successtv

Three Chemistry Lessons that Signal You’re a Friend or Foe

by Judith E. Glaser Remember these three chemistry lessons when you’re communicating: 1. Be mindful of your conversations and the emotional content you bring—either pain – which closes the brain, or pleasure which opens the brain. Are you sending friend … Continue reading

Posted in communication, HR | Tagged , , , , , | Comments Off on Three Chemistry Lessons that Signal You’re a Friend or Foe

A Visual on What Works with Management Feedback

by Judith E. Glaser This ‘chemistry of conversations’ is why we need to be more mindful of our interactions. Behaviors that increase cortisol levels reduce our conversational intelligence or C-IQ—our ability to connect and think innovatively, empathetically, creatively and strategically with others. Remember: … Continue reading

Posted in communication, HR, Leadership Skills | Tagged , , , , , , , | Comments Off on A Visual on What Works with Management Feedback

The Chemistry Factor in Relationships

By Judith E. Glaser We are all familiar with the ‘chemistry’ factor in relationships and the chemical attraction metaphor.  However, we are now learning that our insights about the chemical nature of relationships and conversations are more than a metaphor—they are a … Continue reading

Posted in communication, HR, Leadership Skills | Tagged , , , , , , , , , | Comments Off on The Chemistry Factor in Relationships

Feedback versus the Dreaded Annual Review

by Judith E. Glaser One hundred years ago, Thomas Watson founded IBM on business beliefs. In 2001, IBM revisited those beliefs with an astounding global process called a Values Jam*,  which engaged hundreds of thousands of people in an online … Continue reading

Posted in change, HR, leadership | Tagged , , , , , , , , | Comments Off on Feedback versus the Dreaded Annual Review

When to Begin Anew

“If things are not failing, you are not innovating enough.” –Elon Musk, CEO of SpaceX and Tesla Motors “Bad shit is coming. It always is in a startup. The odds of getting from launch to liquidity without some kind of disaster … Continue reading

Posted in change, Innovation | Tagged , , , , , , , , , | Comments Off on When to Begin Anew

How to Get Your Employees Addicted to Performing Well

The Neurochemistry of Motivation By Judith E. Glaser Employee Question: I work better in environments when my superiors are supportive and give praise for a job well done, and are also understanding when things go wrong. I wonder, is there … Continue reading

Posted in HR, leadership | Tagged , , , , , , , , , , | Comments Off on How to Get Your Employees Addicted to Performing Well

Five Steps to Create Cultures of Trust

by Judith E. Glaser We are designed for connection with others, and when trust is broken we recoil and close down. Conversational Intelligence is teaching us that because we are designed to be social, our brains are sensitive to the signals of … Continue reading

Posted in Leadership Skills | Tagged , , , , , , , , , , , , , , , , , , , , , , | Comments Off on Five Steps to Create Cultures of Trust

Is Distrust And Fear Rampant in Corporate America?

by Judith E. Glaser Daily we see headlines that suggest we are becoming mired in distrust, at high cost to our organizations. As our trust bank accounts are depleted, we run out of currency to invest in the future. And trust is … Continue reading

Posted in Leadership Skills | Tagged , , , , , , , , , , , , , , , | Comments Off on Is Distrust And Fear Rampant in Corporate America?

Successful Failures: When We Want to Succeed but Can’t

by Craig Forman We all want to succeed. So, one of the trickiest decisions in business is knowing when to ‘pull the plug’ on a failing initiative. With so much at stake (employee careers, investor expectations, client needs – to … Continue reading

Posted in leadership, leadershipskills, management | Tagged , , , , , , , , , , , , , , , , , , , | Comments Off on Successful Failures: When We Want to Succeed but Can’t

Five Ways to Have a Difficult Conversation That Leads to Action

by Judith E. Glaser Hiding behind email, texting or “sandwiching” tough feedback between compliments, won’t get your communication heard. Neither will “yell and tell!” Here are five ways to have those dreaded conversations that addresses fears, concerns and worries: Triggering: … Continue reading

Posted in communication, HR, leadership | Tagged , , , , , , , , , , , , , , , | Comments Off on Five Ways to Have a Difficult Conversation That Leads to Action