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Category Archives: communication
It isn’t just brilliance, or hard work, or innovation that determines if a business is successful–although surely those factors help. No. The secret to optimal performance is…drumroll…honesty. Halley Bock, President and CEO of Fierce, Inc, recently wrote about why honesty … Continue reading
by Helen Whelan Listening is one of those things that can look like it’s really easy and passive but it’s just the opposite. And, if you feel passionate about something or know “the answer,” it can be really hard to … Continue reading
by Karlin Sloan “There is more hunger for love and appreciation in this world than for bread.” Mother Teresa (1910-1997); Founder Of The Missionaries Of Charity We all like to be appreciated. It feels good when someone notices our hard work. And, … Continue reading
by Sandra Ford Walston “Sticks and stones may break my bones, but words can never hurt me.” This time-worn saying is false. For example, “a stone is thrown” when someone says, “I don’t care how you do it, just get … Continue reading
Employees of a disengaged manager are four times as likely to be disengaged themselves. It’s contagious. Productivity suffers but also without thinking of the larger ramifications, a manager can lead employees to unethical behavior without realizing it. Maybe it’s telling … Continue reading
By Lois Zachary One day after a long frustrating interchange with Siri, I shouted, “can’t you find any information at all on that topic? What is taking you so long? Her response? “I am putting myself to the fullest possible … Continue reading
Ever been late for an appointment and the first thing you do is justify why you’re late? Or, you anger a co-worker who mis-reads your email of how he can perform better? When you email him back to explain, his … Continue reading
by Karlin Sloan Employed people ages 25 to 54 spend an average of 8.8 hours working each day, according to the U.S. Bureau of Labor Statistics. Because of this large time commitment, the workplace is much more than an office … Continue reading
by Sandra Ford Walston One of the first life lessons of my career also made the biggest impression. I had taken a job as an entry-level business development officer for a small start-up bank in West Los Angeles. My job … Continue reading
by Judith E. Glaser I’m sure this has happened to you: You’re in a tense team meeting trying to defend your position on a big project and start to feel yourself losing ground. Your voice gets louder. You talk over … Continue reading