Category Archives: communication

A Workplace Relationship Repair Kit To Transform Conflict

By Judith E. Glaser Suppose you argued with a colleague and now you’re avoiding him. Your relationship is damaged, and you wonder how to repair and restore it—how to start over, make up, rebuild trust, and work through issues rather … Continue reading

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Three Rules of Engagement for Effective Communication

by Judith E. Glaser We all recognize the need for courage to start a business, play competitive sports, incur risks in investments, lead a diverse team in competitive markets, or take on an outback adventure. But do we really need courage to … Continue reading

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3 Effective Strategies for Changing a Workplace Culture

by Judith E. Glaser The more we talk about change, the more we talk about all the problems and challenges that can emerge – resulting in negative mindsets which trigger “fear hormones” and “threat networks” in our brains. No wonder … Continue reading

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How to Become More Influential

We all love to hear ourselves talk. Our brains actually light up and we feel good. But, if  we are blinded by our own thoughts, we’re not leaving room for others to contribute. They turn off. Think how this affects “how deals … Continue reading

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What Your Brain Does When Someone Talks Too Much

.. think of this next time you have a big sales pitch or you’re trying to influence someone to your point of view. by Judith E. Glaser Conversational Blind Spots at Work Twenty-eight years ago I began my first experiment … Continue reading

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Here’s What to Do Next Time You Squirm..

..when a colleague, client, boss uses a stereotype to make an inappropriate comment. With the law of numbers, just imagine if all employees were sensitized and knew how to respond in the face of harassment or discimination. Ouch!That Stereotype Hurts is a 30 minute video training … Continue reading

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How Assumptions Derail Good Mentoring Relationships

by Lois Zachary Why is it that some people succeed at mentoring while others miss the mark? For one thing, the word “mentoring” is not uniformly understood. Mentoring partners hold differing assumptions about what mentoring actually means. Mentees and mentors … Continue reading

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Three Ways Our Communication Triggers Emotions, Good or Bad

by Judith E. Glaser Conversations are the source of energy that transcends doldrums, the power that launches transformational products, and the golden threads that create trust. Conversations are the way we connect, engage, navigate, and transform the world with others. Awareness … Continue reading

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Is Your Communication Style Draining Your Team’s Energy?

By Judith E. Glaser We are all familiar with the “chemistry” factor in relationships and the chemical attraction metaphor; now we are learning that such insights are more than metaphor— they are reality! Positive comments and conversations provide a temporary … Continue reading

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Are You Green-lighting or Stopping an Important Work Relationship?

by Judith E. Glaser The consequences of your interactions are filed daily in your memory bank, either as “feel good” or “feel bad” experiences. Memories with strong emotions linger, since the brain more easily files and calls up memories attached … Continue reading

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