Category Archives: HR

Why Should Managers and Leaders Celebrate More?

by Judith E. Glaser Great leaders identify, measure, recognize, and reward meaningful efforts and achievements—and celebrate often with the people involved. Why should managers and leaders celebrate more? Creating a feeling of celebration helps meet people’s needs for inclusion, innovation, … Continue reading

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[New Videos] on What Your Employees Really Think of You

Ears burning? Don’t care? Or, you might not even know how they feel because they’re hiding it from you. But, when they walk out the door or slack off because they’re mad or discouraged, it starts to get time-consuming and … Continue reading

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Grabbing Customers and Engaging from “Hello”

By Judith E. Glaser Fully engaged customers are more loyal and profitable. A fully engaged customer represents a 23 percent premium in terms of share of wallet, profitability, revenue, and relationship growth. Gallup’s State of the American Consumer report. How can … Continue reading

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Seven Negative Patterns that Derail Your Business

by Judith E. Glaser As you read the following seven I-centric habit patterns, identify ones that do not serve your organization and see them as opportunities to develop WE-centric patterns. Monitor your impact. Notice how, by shifting to WE-centric patterns, … Continue reading

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Shift Your Thinking to Optimism in the Face of Fear

By Judith E. Glaser Are Your I-Centric Habit Patterns Getting the Best of You? We live in a world of moving targets. Once we get into routines we feel comfortable, and from comfort comes confidence. Yet in a world of … Continue reading

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Create and Sustain Change by Creating Trust through Candor

By Judith E. Glaser Here are 5 ways to elevate every day – and experience a release in the capacity to create and sustain change, growth and transformation: By setting the context for candor throughout all of your leadership interactions, … Continue reading

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“I want to change …my arrogance, my control, and my lack of trust.”

by Judith E. Glaser When Bayer, a $7 billion multinational pharmaceutical company, acquired a smaller $300 million diagnostic company, Rolf Classon the CEO, chose to call it a “merger.” Power-with Others He wanted to immediately establish a “power-with others” relationship … Continue reading

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Two Signals that Create the Highest Trust

by Judith E. Glaser Most people choose their friends and colleagues based on three principles that even they may not be aware of. That’s according to social science research conducted by Brian Uzzi, professor of leadership and organizational change at … Continue reading

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Mentoring Requires More Than Good Intention

by Lois Zachary It takes time and work. It requires knowledge, competency, skill and a planned strategy. Mentors and mentees who come to mentoring prepared, and know what to expect, report more fulfilling and mutually satisfying mentoring relationships. So what … Continue reading

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Diversity and Harassment Training Video July Sale

$100 off! (Or, get 3 Harassment Training Video/DVDs for the price of 2) Use code: ATS100 or ATS3for2 at checkout. ( Cannot be combined with industry discounts.) Stretch your training budget with our best-selling harassment and diversity training DVDs. See … Continue reading

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