Tag Archives: assumptions

When Noone Understands You – Unconscious Bias

Ever been in a situation where you think you’re being clear but it’s landing on “deaf ears?” And, in this age of speed, do you find you yourself are making snap judgments? Face it. We all do this. It’s survival … Continue reading

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How to Become More Influential

We all love to hear ourselves talk. Our brains actually light up and we feel good. But, if  we are blinded by our own thoughts, we’re not leaving room for others to contribute. They turn off. Think how this affects “how deals … Continue reading

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What Your Brain Does When Someone Talks Too Much

.. think of this next time you have a big sales pitch or you’re trying to influence someone to your point of view. by Judith E. Glaser Conversational Blind Spots at Work Twenty-eight years ago I began my first experiment … Continue reading

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Is the Fear of Conflict Shutting Down Your Ability to Communicate?

By Judith E. Glaser Confrontation is something we tend to avoid. It’s our least developed skill; the ability to confront each other face to face, say what is in our hearts and minds, and at the same time build and strengthen … Continue reading

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Harness the Wisdom of Your Five Brains

By Judith E. Glaser Have you ever found yourself in a situation like this: You are trying to navigate through a business meeting. You want to be helpful. It’s confusing to keep track of what’s going on. When you hear an … Continue reading

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5 Communication Tips to Resolve Workplace Conflict

Going from Distrust to Trust Using Conversational Intelligence By Judith E. Glaser Have you ever trusted someone only to find they stabbed you in the back?  Or, have you found someone doesn’t trust you even though you have their best … Continue reading

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Why Communication is The Most Important Role of a Leader

Mary Kay Ash put it really well when she coached her sales force on selling her products. She said (and we’re paraphrasing here),  when you’re telling someone about your company or products, ask, “Did I tell you about my products? … Continue reading

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Leadership Clarity and Its Role in Ethics and Winning

By Lee Ellis To insure clarity in his orders to his generals, it’s said that Napoleon called in a private or corporal and read the message to them. If they understand it, he knew his generals would get it. Leaders … Continue reading

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Fifty Shades of Mentoring & 4 Ways to Succeed

by Lois Zachary It was a dark and stormy night. Secretly, she wanted to cancel their mentoring meeting. She was scared. Scared about driving during the storm and also that if she didn’t meet with her mentor this evening she would miss … Continue reading

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10 Good Reasons Not to Trust Your Brain

by Holly Green If the human brain is such a marvel of evolution, why does it so often betray us into making poor decisions and acting foolishly? Perhaps the most damaging flaw is the brain’s tendency to think it’s right. … Continue reading

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