Tag Archives: business performance

America’s Most Neglected Employee

Please say it ain’t so! Managers, that cream in the Oreo between leadership and employees are getting squashed as a budget priority for development. Managers, who have the ability to fundamentally determine whether a peak performer stays or is engaged in … Continue reading

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Customer Service Social Media Ratings and Business Performance

by Helen Whelan I recently went online to book a vacation in San Francisco. The first thing I did was look at the reviews.   I might have liked the pictures or even the neighborhood but I wasn’t going to trust my gut … Continue reading

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What’s the #1 Skill that Generates New Ideas?

by Judith E. Glaser We’re better when we’re connected! Even though technologies enable us to dissolve boundaries of space and time and connect us in exciting ways, we still face the same old challenge: to dissolve boundaries among colleagues, to … Continue reading

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How Good People Skills Boost Business Performance

Here are some great stats on how engaged employees fuel an organization’s business performance: Companies with strong talent practices outperformed their peer group, earning 22% higher shareholder returns. (McKinsey) Good people practices can increase a company’s value by as much as … Continue reading

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