Tag Archives: candor

Five Ways to Have a Difficult Conversation That Leads to Action

by Judith E. Glaser Hiding behind email, texting or “sandwiching” tough feedback between compliments, won’t get your communication heard. Neither will “yell and tell!” Here are five ways to have those dreaded conversations that addresses fears, concerns and worries: Triggering: … Continue reading

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How to Communicate about Unmet Expectations

by Judith E. Glaser How should a leader address customers; shareholders; the press; employees? Are there different components of the message that should be shared with one group and not another? Who needs what type of information? Most of all, how can … Continue reading

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Turn Challenging Conversations Into Trusting Relationships at Work

by Judith E. Glaser No one could believe it – Radio Shack let thousands of people go and they did it through email! Most people dislike delivering bad news in person, and will find any way to avoid it. Making eye contact … Continue reading

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Create and Sustain Change by Creating Trust through Candor

By Judith E. Glaser Here are 5 ways to elevate every day – and experience a release in the capacity to create and sustain change, growth and transformation: By setting the context for candor throughout all of your leadership interactions, … Continue reading

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“I want to change …my arrogance, my control, and my lack of trust.”

by Judith E. Glaser When Bayer, a $7 billion multinational pharmaceutical company, acquired a smaller $300 million diagnostic company, Rolf Classon the CEO, chose to call it a “merger.” Power-with Others He wanted to immediately establish a “power-with others” relationship … Continue reading

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Two Signals that Create the Highest Trust

by Judith E. Glaser Most people choose their friends and colleagues based on three principles that even they may not be aware of. That’s according to social science research conducted by Brian Uzzi, professor of leadership and organizational change at … Continue reading

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What’s Honesty Got to Do with Business Performance?

It isn’t just brilliance, or hard work, or innovation that determines if a business is successful–although surely those factors help. No. The secret to optimal performance is…drumroll…honesty. Halley Bock, President and CEO of Fierce, Inc, recently wrote about why honesty … Continue reading

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9 Powerful Courageous Leadership Questions You Want to Ask

by Sandra Ford Walston “Sticks and stones may break my bones, but words can never hurt me.” This time-worn saying is false. For example, “a stone is thrown” when someone says, “I don’t care how you do it, just get … Continue reading

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3 Ways to Boost Courageous Leadership Skills

by Sandra Ford Walston A working mother who witnesses her boss harassing a co-worker must face the truth and take realistic action. Since this defining moment could affect her livelihood, taking action requires making tough choices. The woman’s courage holds … Continue reading

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How Courage-Based Decisions Boost Leadership Skills

by Sandra Ford Walston One of the first life lessons of my career also made the biggest impression. I had taken a job as an entry-level business development officer for a small start-up bank in West Los Angeles. My job … Continue reading

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