Tag Archives: communication skills

What Siri Can Teach Us About Effective Communication

By Lois Zachary One day after a long frustrating interchange with Siri, I shouted, “can’t you find any information at all on that topic? What is taking you so long? Her response? “I am putting myself to the fullest possible … Continue reading

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How to Manage Conflict When You’ve Angered Someone

Ever been late for an appointment and the first thing you do is justify why you’re late?  Or, you anger a co-worker who mis-reads your email of how he can perform better? When you email him back to explain, his … Continue reading

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How Leaders Can Create Positive Attitude

by Karlin Sloan Employed people ages 25 to 54 spend an average of 8.8 hours working each day, according to the U.S. Bureau of Labor Statistics. Because of this large time commitment, the workplace is much more than an office … Continue reading

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Why Communication is The Most Important Role of a Leader

Mary Kay Ash put it really well when she coached her sales force on selling her products. She said (and we’re paraphrasing here),  when you’re telling someone about your company or products, ask, “Did I tell you about my products? … Continue reading

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Fifty Shades of Mentoring & 4 Ways to Succeed

by Lois Zachary It was a dark and stormy night. Secretly, she wanted to cancel their mentoring meeting. She was scared. Scared about driving during the storm and also that if she didn’t meet with her mentor this evening she would miss … Continue reading

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Developing Effective Leaders to Hit Home Runs

Google’s 8-Point Guide to Good Management. Use it to add fuel to your own management training. The guide says “Don’t be a sissy” and reach for those goals, use your power to remove roadblocks, develop careers and listen. Seems pretty … Continue reading

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4 Ways to Boost Your Listening Skills

We have two ears and one mouth so that we can listen twice as much as we speak.” Epictetus quotes (Greek philosopher associated with the Stoics, AD 55-c.135) Managers often think they’re good at listening but if you ask their staff, … Continue reading

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5 Ways to Make Your Leadership Trainings Rock

Wouldn’t you like to know what your audience is thinking before you get up in the front of the room to train them? What gets them excited and receptive to your message? What will prompt them to act on your … Continue reading

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Self Management Skills for Frustrated Bosses

Have you ever worked for a screamer? The kind of boss that makes you cringe and want to hide. The sheer velocity freezes you, making you immobile to accomplish what he is so frustrated that you haven’t accomplished?  Recently, the WSJ … Continue reading

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Leaders, Are You Communicating to Win?

by Holly Green Are you focused on winning and moving towards your goals and vision each day, celebrating milestones along the way? Or, do you play not to lose? When an organization lacks a clear destination, it usually has many ill-defined ones. Employees feel unmotivated … Continue reading

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