Tag Archives: communication skills

Are you a Giver or a Taker?

by Helen Whelan Have you ever met a “taker”? That’s the person who asks for a favor, help with a project, an introduction, you name it…but when you reach out to him or her, they’re too busy? They treat relationship … Continue reading

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5 Communication Tips to Resolve Workplace Conflict

Going from Distrust to Trust Using Conversational Intelligence By Judith E. Glaser Have you ever trusted someone only to find they stabbed you in the back?  Or, have you found someone doesn’t trust you even though you have their best … Continue reading

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What’s the #1 Skill that Generates New Ideas?

by Judith E. Glaser We’re better when we’re connected! Even though technologies enable us to dissolve boundaries of space and time and connect us in exciting ways, we still face the same old challenge: to dissolve boundaries among colleagues, to … Continue reading

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Popular Cross Generational Video Training Nips Conflict

And in one corner, you have the Boomers and what they think of Millennials: “They’re so lazy. They don’t have a good work ethic” Squaring off on the other side, you have the Millennials and what they think of Boomers: … Continue reading

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5 Ways to be a More Appreciative Leader

by Karlin Sloan “There is more hunger for love and appreciation in this world than for bread.” Mother Teresa (1910-1997); Founder Of The Missionaries Of Charity We all like to be appreciated. It feels good when someone notices our hard work. And, … Continue reading

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Ethics of Business Videos & Getting Clear

Employees of a disengaged manager are four times as likely to be disengaged themselves. It’s contagious. Productivity suffers but also without thinking of the larger ramifications, a manager can lead employees to unethical behavior without realizing it.  Maybe it’s telling … Continue reading

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What Siri Can Teach Us About Effective Communication

By Lois Zachary One day after a long frustrating interchange with Siri, I shouted, “can’t you find any information at all on that topic? What is taking you so long? Her response? “I am putting myself to the fullest possible … Continue reading

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How to Manage Conflict When You’ve Angered Someone

Ever been late for an appointment and the first thing you do is justify why you’re late?  Or, you anger a co-worker who mis-reads your email of how he can perform better? When you email him back to explain, his … Continue reading

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How Leaders Can Create Positive Attitude

by Karlin Sloan Employed people ages 25 to 54 spend an average of 8.8 hours working each day, according to the U.S. Bureau of Labor Statistics. Because of this large time commitment, the workplace is much more than an office … Continue reading

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Why Communication is The Most Important Role of a Leader

Mary Kay Ash put it really well when she coached her sales force on selling her products. She said (and we’re paraphrasing here),  when you’re telling someone about your company or products, ask, “Did I tell you about my products? … Continue reading

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