Tag Archives: engagement

The Millennial “Trophy Generation”: Entitled or Eager to Engage?

by Judith E. Glaser and Debra Pearce-McCall When you think Millennials, the “everyone gets a trophy” idea comes up. But, we’d take that a step further and say it’s an implicit belief that everyone has something to contribute. The Millennial generation … Continue reading

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Five Steps to Create Cultures of Trust

by Judith E. Glaser We are designed for connection with others, and when trust is broken we recoil and close down. Conversational Intelligence is teaching us that because we are designed to be social, our brains are sensitive to the signals of … Continue reading

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A Workplace Relationship Repair Kit To Transform Conflict

By Judith E. Glaser Suppose you argued with a colleague and now you’re avoiding him. Your relationship is damaged, and you wonder how to repair and restore it—how to start over, make up, rebuild trust, and work through issues rather … Continue reading

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Is Your Communication Style Draining Your Team’s Energy?

By Judith E. Glaser We are all familiar with the “chemistry” factor in relationships and the chemical attraction metaphor; now we are learning that such insights are more than metaphor— they are reality! Positive comments and conversations provide a temporary … Continue reading

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Are You Green-lighting or Stopping an Important Work Relationship?

by Judith E. Glaser The consequences of your interactions are filed daily in your memory bank, either as “feel good” or “feel bad” experiences. Memories with strong emotions linger, since the brain more easily files and calls up memories attached … Continue reading

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Emotions – Navigating Pleasure or Pain in the Workplace

by Judith E. Glaser Truth Be Told—About Our Brains and Relationships The Creating WE Institute has discovered that we have two types of reactions in conversations—one causes us pleasure – and opens our brain, and one causes us pain and … Continue reading

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5 Ways to be a More Appreciative Leader

by Karlin Sloan “There is more hunger for love and appreciation in this world than for bread.” Mother Teresa (1910-1997); Founder Of The Missionaries Of Charity We all like to be appreciated. It feels good when someone notices our hard work. And, … Continue reading

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3 Ways to Effectively Manage Conflict When You Know You’re Right

by Judith E. Glaser I’m sure this has happened to you: You’re in a tense team meeting trying to defend your position on a big project and start to feel yourself losing ground. Your voice gets louder. You talk over … Continue reading

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Boost Influence Through Conversation

by Judith E. Glaser “To get to the next level of greatness, depends on the quality of the culture, which depends on the quality of the relationships, which depends on the quality of the conversations. Everything happens through conversations!” – … Continue reading

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