Tag Archives: fear

How Bad Bosses Create Distrust

By: Judith E. Glaser, Marcia Ruben, Ph.D., Sandra Foster, Ph.D., & Debra Pearce-McCall, Ph.D. Executive Summary This distinctive blog post highlights the actions a boss can choose to directly impact their own neurochemistry, behaviors and expressions that promote a climate … Continue reading

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The Chemistry Factor in Relationships

By Judith E. Glaser We are all familiar with the ‘chemistry’ factor in relationships and the chemical attraction metaphor.  However, we are now learning that our insights about the chemical nature of relationships and conversations are more than a metaphor—they are a … Continue reading

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Feedback versus the Dreaded Annual Review

by Judith E. Glaser One hundred years ago, Thomas Watson founded IBM on business beliefs. In 2001, IBM revisited those beliefs with an astounding global process called a Values Jam*,  which engaged hundreds of thousands of people in an online … Continue reading

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How to Get Your Employees Addicted to Performing Well

The Neurochemistry of Motivation By Judith E. Glaser Employee Question: I work better in environments when my superiors are supportive and give praise for a job well done, and are also understanding when things go wrong. I wonder, is there … Continue reading

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Five Steps to Create Cultures of Trust

by Judith E. Glaser We are designed for connection with others, and when trust is broken we recoil and close down. Conversational Intelligence is teaching us that because we are designed to be social, our brains are sensitive to the signals of … Continue reading

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Is Distrust And Fear Rampant in Corporate America?

by Judith E. Glaser Daily we see headlines that suggest we are becoming mired in distrust, at high cost to our organizations. As our trust bank accounts are depleted, we run out of currency to invest in the future. And trust is … Continue reading

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Five Ways to Have a Difficult Conversation That Leads to Action

by Judith E. Glaser Hiding behind email, texting or “sandwiching” tough feedback between compliments, won’t get your communication heard. Neither will “yell and tell!” Here are five ways to have those dreaded conversations that addresses fears, concerns and worries: Triggering: … Continue reading

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Why Should Managers and Leaders Celebrate More?

by Judith E. Glaser Great leaders identify, measure, recognize, and reward meaningful efforts and achievements—and celebrate often with the people involved. Why should managers and leaders celebrate more? Creating a feeling of celebration helps meet people’s needs for inclusion, innovation, … Continue reading

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Courage, Empowerment or Bravery—What’s the Difference?

by Sandra Ford Walston People have frequently asked me, “Is courage the same as empowerment and bravery?” I don’t think so. Here is how I believe these vitally important concepts are distinctly different. Courage is an internal process. It occurs … Continue reading

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Are your people afraid? How to minimize fear and maximize trust

by Judith E. Glaser Are your people afraid? I’m not asking if you are a bully or a bad boss, or about the fear about being punished for a well-thought-out plan or product launch that fails. I’m talking about something … Continue reading

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