Tag Archives: leadership skills

How to Manage Conflict When You’ve Angered Someone

Ever been late for an appointment and the first thing you do is justify why you’re late?  Or, you anger a co-worker who mis-reads your email of how he can perform better? When you email him back to explain, his … Continue reading

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How Courage-Based Decisions Boost Leadership Skills

by Sandra Ford Walston One of the first life lessons of my career also made the biggest impression. I had taken a job as an entry-level business development officer for a small start-up bank in West Los Angeles. My job … Continue reading

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Why Communication is The Most Important Role of a Leader

Mary Kay Ash put it really well when she coached her sales force on selling her products. She said (and we’re paraphrasing here),  when you’re telling someone about your company or products, ask, “Did I tell you about my products? … Continue reading

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Fifty Shades of Mentoring & 4 Ways to Succeed

by Lois Zachary It was a dark and stormy night. Secretly, she wanted to cancel their mentoring meeting. She was scared. Scared about driving during the storm and also that if she didn’t meet with her mentor this evening she would miss … Continue reading

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4 Ways to Keep Fear from Killing Innovation

by Holly Green It’s scary to think about giving up what made you or your organization successful for something that may or may not work. That’s the dilemma at the heart of change and innovation. It’s kind of like being … Continue reading

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Communication Skills Build Trust in Change

Communicate. Communicate. Communicate!  You’ve heard this but do your leaders do it? Do you know which way your company is headed? If leaders don’t constantly communicate or are not clear about the direction of their company, there’s a void. That … Continue reading

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Positive Recognition Simple But Effective Tips

by Marshall Goldsmith One of my clients taught me a simple, yet effective system for getting better at providing positive recognition. The first year I reviewed this executive’s 360-degree feedback report (feedback from his direct reports and co-workers), he scored … Continue reading

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Turn Managers into Empowering Coaches

Did you know that employees who work for a dis-engaged manager are four times as likely to be dis-engaged?  We already have a workforce where as much as 75% of the workforce is dis-engaged.  On top of that, DDI, a … Continue reading

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POW Guide to Great Leaders and Survival

Lee Ellis was a prisoner of war for over 5 years during the Vietnam War. In a small cell, about 6×7 feet with no books, certainly no TV or entertainment, frequent torture and massive isolation, he and his fellow prisoners … Continue reading

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Emotions, the powerful leadership motivator

We’re human. We like it when we receive a compliment or when someone notices something about us that we value. It naturally opens us up and motivates us to do more. Feelings, the powerful leadership motivator Can you remember when … Continue reading

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