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Latest Posts:
- What Siri Can Teach Us About Effective Communication
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Tag Archives: listening skills
What Siri Can Teach Us About Effective Communication
By Lois Zachary One day after a long frustrating interchange with Siri, I shouted, “can’t you find any information at all on that topic? What is taking you so long? Her response? “I am putting myself to the fullest possible … Continue reading →
How to Manage Conflict When You’ve Angered Someone
Ever been late for an appointment and the first thing you do is justify why you’re late? Or, you anger a co-worker who mis-reads your email of how he can perform better? When you email him back to explain, his … Continue reading →
Posted in communication, HR, management
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Tagged 7 blind spots of communication, accountability traits, anger, behavior change, blind spots, communication skills, conflict resolution, consequences, control, distorting reality, having to be right, intention, interpersonal skills, judith e. glaser, leadership skills, listening skills, misunderstandings, perspective, Peter bregman, reality, self awareness, self-appraisal, upset
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Management Blind Spots – Quick Fixes
Success Television Newsletter 1.17.2013 “We have two ears and one mouth so that we can listen twice as much as we speak.” Epictetus (Greek philosopher associated with the Stoics, AD 55-c.135) Managers often think they’re good at listening but if … Continue reading →
Posted in communication, HR, Innovation, leadershipskills, management, training
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Tagged bad mistakes, good mistakes, innovation, listening skills, management blind spots, seth godin
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4 Ways to Boost Your Listening Skills
We have two ears and one mouth so that we can listen twice as much as we speak.” Epictetus quotes (Greek philosopher associated with the Stoics, AD 55-c.135) Managers often think they’re good at listening but if you ask their staff, … Continue reading →
Delusional Leaders – Eyes Wide Shut
by Holly Green Have you ever watched the TV show Undercover Boss? The “plot” is fairly simple. Each week, the CEO or owner of a business goes undercover as an entry-level employee in his or her own company. S/he typically … Continue reading →
Posted in communication, HR, IN, leadership
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Tagged bias thinking, business, cognitive bias, cold-eye review, delusional CEOs, delusional leaders, effective leadership skills, employees, finding the truth in an organization, finding the weak links in an organization, get feedback, getting feedback, honest communication, lead, leaders, listen to customers, listen to employees, listening skills, management team, manager, marketing, overly optimistic view, perspective, seeing reality, Undercover Boss, unrealistic ideas of a company, unvarnished truth, W4C, walk the four corners
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Quiet, Please: I’m an Introvert and Proud of It
by Helen Whelan I love to listen. I’d much rather ask questions than talk. I like to receive information and think about what is being said. Sometimes, I’ve been asked whether “I get it”. Often that has been code to … Continue reading →
Posted in HR, IN, management, motivation
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Tagged Bill Gates, different ways employees engage, energy at work, extroverts, group interaction, Helen Whelan, ideal 20th century leaders, introversion, introvert, Joe DiMaggio, listening skills, lopsided workplace culture, modern day workplace, Mother Theresa, myers briggs, personality traits, susan cain, Team building, teamwork, the need for solitude and quiet, worker productivity, workplace
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How to Listen for Peak Performance and Effective Decision-Making
Getting to the next level of greatness depends on the quality of the culture, which depends on the quality of relationships, which depend on the quality of conversations. Everything happens through conversation!-Judith E. Glaser Using navigational listening, the art of … Continue reading →
Posted in communication, HR, IN, leadership, management
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Tagged asking good questions, communication problems, communication skills, creating the maps, different perceptions, effective communication skills, effective decision making, engaged listening, executive listening, face value listening, faulty assumptions, high performing team, how to influence others, how you influence while you are listening, ineffective listening, judith glaser, leadership challenge, listening, listening behaviors in business, listening problems, listening skills, management challenge, navigational listening, need to influence, noise in the attic listening, Peak Performance, position listening, unconscious motivations, untrained navigator
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Can You Really Succeed?
Online Leadership Videos by Timothy R. Clark Henry David Thoreau observed, “It is as hard to see oneself as to look backwards without turning around.” I’m inclined to agree. On a scale from 1-to-10, how would you rate yourself on … Continue reading →
Posted in change, HR, IN, leadership, leadershipskills, management
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Tagged accepting feedback, being coachable, effective leadership skills, examples of good leadership, feedback, how to succeed in leadership, leadership attribute, leadership coaching, leadership traits, listening skills, online leadership videos, self awareness, self development, self doubt, self importance, tr clark
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The Human Part of Leadership
George Washington wasn’t considered a great leader just because he was a President or a general. Certainly those titles would confer upon him a lofty place as a leader. But, as Michael Lee Stallard recently wrote he embodied leadership through relationship, … Continue reading →
Posted in communication, leadership, leadershipskills
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Tagged caring leadership, Communication, corporate training, effective communication skills, effective leadership skills, george washington, Leadership, leadership articles, leadership behavior, leadership style, leadership traits, listening skills, management training, michael lee stallard, Motivation, personal leadership skills, Team building, workplace management
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Are You a Good Listener?
by Marshall Goldsmith You may think you’re a pretty good listener, but do the people around you disagree? Has anyone ever looked at you with a disappointed expression and said, “Are you listening?” My guess is the answer is yes. … Continue reading →