Tag Archives: listening

Selective Listening and How it Can Derail Our Business

by Judith E. Glaser Try to recall a recent situation when you were a listener. It may have been a speech delivered by an executive, a discussion with a subordinate or an explanation from a peer. Did you listen to … Continue reading

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5 Communication Tips to Resolve Workplace Conflict

Going from Distrust to Trust Using Conversational Intelligence By Judith E. Glaser Have you ever trusted someone only to find they stabbed you in the back?  Or, have you found someone doesn’t trust you even though you have their best … Continue reading

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3 Ways to Avoid the Need to Be Right and Get What You Want

by Judith Glaser I’m sure it’s happened to you: You’re in a tense team meeting trying to defend your position on a big project and start to feel yourself losing ground. Your voice gets louder. You talk over one of … Continue reading

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Listening, the Best Tool for Problem-Solving?

by Helen Whelan Listening is one of those things that can look like it’s really easy and passive but it’s just the opposite. And, if you feel passionate about something or know “the answer,” it can be really hard to … Continue reading

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How to Listen for Peak Performance and Effective Decision-Making

Getting to the next level of greatness depends on the quality of the culture, which depends on the quality of relationships, which depend on the quality of conversations. Everything happens through conversation!-Judith E. Glaser Using navigational listening, the art of … Continue reading

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