Tag Archives: managing conflict

A Workplace Relationship Repair Kit To Transform Conflict

By Judith E. Glaser Suppose you argued with a colleague and now you’re avoiding him. Your relationship is damaged, and you wonder how to repair and restore it—how to start over, make up, rebuild trust, and work through issues rather … Continue reading

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Great Tips on Being a Great Communicator

…Or, how to reframe and get neutral in highly charged emotional situations. In fact, Conversational Intelligence is a three skills when you thinking you’re learning one…kind of book.  Judith E. Glaser, a frequent blogger here, wrote the book so leaders can become better … Continue reading

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End of Year Corporate Training Video Sale

Yep! It’s Holiday time. Here’s our way of spreading the cheer. Get $100 off best-selling diversity and harassment video trainings or buy two, get one free. Please Respect My Generation Harassment Hurts As Simple as Respect Diversity Face to Face … Continue reading

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3 Ways to Avoid the Need to Be Right and Get What You Want

by Judith Glaser I’m sure it’s happened to you: You’re in a tense team meeting trying to defend your position on a big project and start to feel yourself losing ground. Your voice gets louder. You talk over one of … Continue reading

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How Your Feedback Style is Determined by Your Generation

How would you answer the following questions: Do you ask for feedback on how you’re performing at your job? If you don’t get it, do you assume you’re doing a good job? Do you view getting invited to a meeting … Continue reading

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How to Communicate Effectively and Persuasively

by Judith Glaser for SuccessTelevision.biz Our brains are incredibly sensitive to nuances and meta-messages. Our need to belong and to be important in each others’ eyes is strong; yet there are many ways we signal each other that show that … Continue reading

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Effectively Manage Conflict and Communication Skills

Check out our new Effective Communication Skills Videos. by Mike Rogers Keeping a cool head during conflict can sometimes be difficult. Especially when the conflict is perceived as or becomes personal. If you think there is a good chance there … Continue reading

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