Tag Archives: reaction

The Millennial “Trophy Generation”: Entitled or Eager to Engage?

by Judith E. Glaser and Debra Pearce-McCall When you think Millennials, the “everyone gets a trophy” idea comes up. But, we’d take that a step further and say it’s an implicit belief that everyone has something to contribute. The Millennial generation … Continue reading

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Between the stimulus and the response is your greatest power

By Helen Whelan We face constant choice and can actually change the outcome by our response. You might want to read this again. It took me awhile to actually get this.   It could be an interaction with an angry … Continue reading

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Great Tips on Being a Great Communicator

…Or, how to reframe and get neutral in highly charged emotional situations. In fact, Conversational Intelligence is a three skills when you thinking you’re learning one…kind of book.  Judith E. Glaser, a frequent blogger here, wrote the book so leaders can become better … Continue reading

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