Tag Archives: reality

Why the Need for Celebration is Greater Than Safety

by Judith E. Glaser Great leaders identify, measure, recognize, and reward meaningful efforts and achievements—and celebrate often with the people involved. Why should managers and leaders celebrate more? Creating a feeling of celebration helps meet people’s needs for inclusion, innovation, … Continue reading

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Five Steps to Create Cultures of Trust

by Judith E. Glaser We are designed for connection with others, and when trust is broken we recoil and close down. Conversational Intelligence is teaching us that because we are designed to be social, our brains are sensitive to the signals of … Continue reading

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A Workplace Relationship Repair Kit To Transform Conflict

By Judith E. Glaser Suppose you argued with a colleague and now you’re avoiding him. Your relationship is damaged, and you wonder how to repair and restore it—how to start over, make up, rebuild trust, and work through issues rather … Continue reading

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Find Who You’re Becoming in the Magic of a Morning

by Sandra Ford Walston How do you feel about your work life? Are you living in joyful childlike innocence, or are you an overanxious, controlling adult? What identifies your personality at work? A clique? A job description?  One easy way to … Continue reading

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How to Become More Influential

We all love to hear ourselves talk. Our brains actually light up and we feel good. But, if  we are blinded by our own thoughts, we’re not leaving room for others to contribute. They turn off. Think how this affects “how deals … Continue reading

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Saying “No” to Abuse—the First Time

by Sandra Ford Walston Experiencing abuse one time was simply enough for CEO Donna Cameron. “Sometimes, the most courageous thing we can do is leave a toxic workplace or stand up and say, ‘this is who I am, and if that … Continue reading

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Is the Fear of Conflict Shutting Down Your Ability to Communicate?

By Judith E. Glaser Confrontation is something we tend to avoid. It’s our least developed skill; the ability to confront each other face to face, say what is in our hearts and minds, and at the same time build and strengthen … Continue reading

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5 Communication Tips to Resolve Workplace Conflict

Going from Distrust to Trust Using Conversational Intelligence By Judith E. Glaser Have you ever trusted someone only to find they stabbed you in the back?  Or, have you found someone doesn’t trust you even though you have their best … Continue reading

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Three Ways Managers Can Encourage Team Building

by Judith Glaser You walk into a meeting late and people are already in huddles. Colleagues glance over ever so briefly then turn back to their conversations. You sit down in a corner and use your smart phone to check … Continue reading

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What’s the #1 Skill that Generates New Ideas?

by Judith E. Glaser We’re better when we’re connected! Even though technologies enable us to dissolve boundaries of space and time and connect us in exciting ways, we still face the same old challenge: to dissolve boundaries among colleagues, to … Continue reading

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