Tag Archives: social media

Customer Service Social Media Ratings and Business Performance

by Helen Whelan I recently went online to book a vacation in San Francisco. The first thing I did was look at the reviews.   I might have liked the pictures or even the neighborhood but I wasn’t going to trust my gut … Continue reading

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Three Great #HR Twitter Tips

by Michelle Baker A friend of mine had encouraged me to hop on the Twitter bandwagon a few years back, and I just didn’t see the point. “I’m happy with Facebook,” I told her. At the time, however, I worked … Continue reading

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