Tag Archives: trust

Are You Green-lighting or Stopping an Important Work Relationship?

by Judith E. Glaser The consequences of your interactions are filed daily in your memory bank, either as “feel good” or “feel bad” experiences. Memories with strong emotions linger, since the brain more easily files and calls up memories attached … Continue reading

Posted in communication, HR, Innovation | Tagged , , , , , , , , , , , , , , , , , , , , , | Comments Off on Are You Green-lighting or Stopping an Important Work Relationship?

Is the Fear of Conflict Shutting Down Your Ability to Communicate?

By Judith E. Glaser Confrontation is something we tend to avoid. It’s our least developed skill; the ability to confront each other face to face, say what is in our hearts and minds, and at the same time build and strengthen … Continue reading

Posted in communication, HR | Tagged , , , , , , , , , , , , | Comments Off on Is the Fear of Conflict Shutting Down Your Ability to Communicate?

The Power of Language to Shape the Workplace

Conversational Intelligence + The Neuroscience of Conversations For the past 20 years, new discoveries at neuroscience research centers have been revealing new and healthy ways to handle negative emotions. Since conventional wisdom suggests that it’s better to not to discuss … Continue reading

Posted in communication, HR | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | Comments Off on The Power of Language to Shape the Workplace

Emotions – Navigating Pleasure or Pain in the Workplace

by Judith E. Glaser Truth Be Told—About Our Brains and Relationships The Creating WE Institute has discovered that we have two types of reactions in conversations—one causes us pleasure – and opens our brain, and one causes us pain and … Continue reading

Posted in communication, HR, teams | Tagged , , , , , , , , , , , , , , , | Comments Off on Emotions – Navigating Pleasure or Pain in the Workplace

Four Fundamental Leadership Traits to Gain Competitive Advantage

By Lee Ellis In Patrick Lencioni’s latest book,  The Advantage, he points out that in today’s competitive world a healthy organization is likely to be the greatest competitive advantage you can have. He’s right, so what exactly does that look like? … Continue reading

Posted in HR | Tagged , , , , , , , , , , , , , , , , , , , , , | Comments Off on Four Fundamental Leadership Traits to Gain Competitive Advantage

Five Key Questions Anyone Asks Before Trusting You

by Judith E. Glaser When we feel we are gaining and not losing, we play as WE, according to Conversational Intelligence.™ This is the intelligence hardwired into every human being to enable us to navigate successfully with others through language. However, our fear … Continue reading

Posted in Leadership Skills | Tagged , , , , , , , , , , , , , | Comments Off on Five Key Questions Anyone Asks Before Trusting You

5 Communication Tips to Resolve Workplace Conflict

Going from Distrust to Trust Using Conversational Intelligence By Judith E. Glaser Have you ever trusted someone only to find they stabbed you in the back?  Or, have you found someone doesn’t trust you even though you have their best … Continue reading

Posted in communication, HR, Leadership Skills | Tagged , , , , , , , , , , , , , , , , , , , , , , , | Comments Off on 5 Communication Tips to Resolve Workplace Conflict

Great Tips on Being a Great Communicator

…Or, how to reframe and get neutral in highly charged emotional situations. In fact, Conversational Intelligence is a three skills when you thinking you’re learning one…kind of book.  Judith E. Glaser, a frequent blogger here, wrote the book so leaders can become better … Continue reading

Posted in communication, HR, Leadership Skills | Tagged , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment

Three Ways Managers Can Encourage Team Building

by Judith Glaser You walk into a meeting late and people are already in huddles. Colleagues glance over ever so briefly then turn back to their conversations. You sit down in a corner and use your smart phone to check … Continue reading

Posted in HR, management, teams | Tagged , , , , , , , , , , , , | Comments Off on Three Ways Managers Can Encourage Team Building

The One Leadership Skill That Will Turbocharge Employee Performance

by Judith E. Glaser Through advances in neuroscience, we can now see inside of the brains and minds of people who are experiencing different emotions. What astounds scientists is the dramatically different “brain landscape” for people who are in fear … Continue reading

Posted in HR, leadership | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment