The good news: the economy is improving. Bad news: those employees you expected to stay are now looking to jump ship. They are four times as likely to be dis-engaged if their direct supervisor or manager is dis-engaged.
In a recent BNET article Bob Kelleher,author of Louder Than Words: 10 Practical Employee Engagement Steps That Drive Results, says, “Over the past two to three years, everyone’s voluntary turnover has been historically low. I tell them that it has nothing to do with them suddenly becoming Camelot.”
Kelleher says companies should expect pre-recession turnover rates of 25-30% in the coming months as the economy slowly rebounds. Employees burnt out or feeling as if their career is at a dead-end are queing up to look for their next gig.
You may think money is the only way to keep them but talent management research says it is much more about internal motivation and having the employee know they can develop their careers where they are. “If your company is to have a shot at mounting a recovery, you’ve got to engage your employees, to keep up the quality of products and services and to meet the challenges of a rapidly evolving marketplace” says Ilene Gochman, an organizational psychologist with consulting firm Watson Wyatt.
Videos represent the greatest engagement tool available to trainers and teachers. Participants can learn effective communication skills and team building skills by watching short three to five minute videos that back up the learning points you’re teaching. The videos show actual examples and skills successful leaders have used to succeed and they are available in a DVD format or as online soft skills streaming courses.